Service Hub: turn your customers into fans

Your relationship with your customers doesn't end once you've sealed the deal — far from it. HubSpot Service Hub offers all the tools you need to optimise your customer experience. Success guaranteed!

Your customers expect more

Customers expect so much more than simply a good product or service. They want to know they can count on you at any time of day and night. They want personal service, within a few minutes, via any channel of their choice. This can often leave customer service teams feeling a little overwhelmed, especially when they're getting their information from several tools and sources that don't 'talk' to one another properly.

Allow customer relationships to flourish

Service Hub brings all your customer service data and channels together on a single CRM platform. This makes it much easier to onboard and support customers efficiently, maintain your relationships and allow them to flourish. The result: more satisfied customers at every stage of their customer journey.

Respond more quickly and more effectively

Work more efficiently as a team

Encourage teamwork

Increase the capacity of your team

Improve your productivity

Offer a customer experience that never stops improving

All the tools you need to make your customers happy

Seamless onboarding

Improve mutual cooperation by bringing your teams and channels together.

Popular features:

1:1 video messaging
Shared inboxes
Team management

Flexible support

Increase the capacity of your customer support team (customer service, customer happiness) through automation and self-service.

Popular features:

Helpdesk and ticketing
HubSpot CRM platform
Knowledge base
Live chat
Reporting and dashboards
Automated customer service processes

Build deeper customer relationships

Identify and utilise opportunities to keep improving your customer experience.

Popular features:

Conversation intelligence
Customer feedback surveys

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Want to get more out of HubSpot?

Are you already working with HubSpot, but do you feel like you are not getting the most out of it? Then it is time for a free HubSpot Portal Review! Our consultants will look with you and tell you where the most profit can be made.

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"As your full-service partner, we're always happy to help you explore the objectives of your business, all the way from strategy to implementation. We take a close look at your tech stack, optimise your commercial processes and deliver an excellent customer experience across all touchpoints on the journey."

Hendrik Jan Hofstede - Partner at Sterc.

Sterc.

"We have engaged Bright Digital for the implementation of HubSpot to properly set up our marketing & sales process. Together we first mapped out the entire process and then implemented it in HubSpot. Very pleasant collaboration with Elles and the rest of the Bright team!"

Manon van de Molengraft - Marketingmanager

WELDER

"Good agency. Very happy with them. Bright did the implementation of HubSpot and guided us well. Short lines, clear explanations and always very helpful. They come up with smart solutions. Because of Bright my knowledge of HubSpot has developed quickly. A lot of knowledge is shared and well documented."

Christian Gramkow - Lead CRM

Drukwerkdeal.nl

"I started working with Bright this year on a number of important projects. So far, I'm very happy with the collaboration. They have been able to answer all HubSpot questions and solve all the issues I raised. I particularly appreciate their proactivity and going the extra mile in terms of suggesting improvements that go beyond the brief. In addition, they are all really nice people to work with, which is always a plus :)"

Alex Vikner - Product Owner Websites & Marketing Ops

EVBox

What our customers say about us

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Schedule a meeting with our experts to discuss the possibilities. Together, we will ensure that HubSpot becomes a powerful tool that will help your business grow.

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